Welcome to The Garden Games Club. By booking with us, you agree to the following terms and conditions. These are designed to ensure a smooth, safe, and enjoyable experience for everyone.

1. Booking & Availability

• All bookings are subject to availability and are confirmed once your deposit has been received.

• We recommend booking at least three months in advance, especially if your venue requires coordination.

• You must be 18 or over to make a booking.

2. Payment & Deposits

• A £100 deposit is required to secure your booking. This also serves as a damages deposit. £50 of this is allocated for damages and will be fully returned after collection, provided no repair or replacement costs are required.

• The remaining balance is due 30 days before your event date.

• Payment can be made via bank transfer or other methods agreed upon at the time of booking.

• If payment is not received by the due date, we reserve the right to cancel your booking.

3. Delivery, Setup & Collection

• Delivery, setup, and collection are included in the package price for events within a 30-mile radius of Temple Ewell, Dover.

• Events beyond this radius will incur a small travel fee, which will be discussed and agreed upon before booking.

• We will coordinate with you or your venue to arrange suitable times for setup and collection.

4. Equipment Care & Damages

• All equipment is checked and cleaned before each hire.

• You are responsible for the equipment during the hire period.

• If any items are lost, damaged, or returned in poor condition, we may deduct costs from your damages deposit. In cases where costs exceed the deposit, we will invoice the difference.

• Normal wear and tear is expected, but deliberate or negligent damage may result in additional charges.

5. Cancellations & Refunds

• Cancellations made more than 30 days before the event will receive a full refund of the deposit.

• Cancellations made within 30 days of the event will result in loss of deposit.

• In the unlikely event that we need to cancel due to unforeseen circumstances, a full refund will be issued.

6. Weather & Outdoor Use

• Our games are designed for outdoor use, but we recommend avoiding use in heavy rain or extreme conditions.

• You are responsible for ensuring the games are stored safely and protected from damage during your hire period.

7. Liability

• The Garden Games Club is not liable for any injury, loss, or damage caused by misuse of equipment.

• It is your responsibility to ensure games are used safely and appropriately, especially around children.

• We hold public liability insurance and can provide documentation upon request.

8. Privacy & Data

• We respect your privacy and comply with UK GDPR regulations.

• Any personal information you provide will be used solely for booking and communication purposes.

• For full details, please see our Privacy Policy.

9. Customisation & Special Requests

• We love tailoring packages to suit your event. Please let us know if you have any special requests or themes.

If you have any questions about these terms, please get in touch. We're always happy to help. Please email the team at: